Terms of Service

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the Smeno browser extension and web application (the "Service") operated by AI Work Scheduling ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Description of Service

Smeno is an AI-powered work scheduling tool that helps businesses create employee shift schedules. The Service includes:

• A Chrome browser extension for schedule creation
• A web application for viewing and managing schedules
• AI-powered schedule generation and natural language rule parsing
• Schedule export and sharing features

2. Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the credentials used to access the Service and for any activities or actions under your account.

You agree not to disclose your authentication codes to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Attempt to gain unauthorized access to the Service or its related systems
• Interfere with or disrupt the Service or servers
• Transmit any malicious code, viruses, or harmful data
• Abuse, harass, or threaten others
• Use the Service for any illegal or unauthorized purpose
• Exceed reasonable usage limits or abuse API access
• Resell or redistribute the Service without authorization
• Use automated systems to access the Service in a manner that exceeds reasonable use

4. User Content

Our Service allows you to input, store, and process certain information, including employee names, scheduling rules, and work schedules ("User Content").

You retain all rights to your User Content. By using the Service, you grant us a limited license to process, store, and display your User Content solely for the purpose of providing the Service to you.

You are responsible for ensuring that your User Content does not violate any applicable laws or infringe on the rights of third parties. You represent that you have obtained all necessary consents from employees or individuals whose information you input into the Service.

5. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of AI Work Scheduling and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

6. AI-Generated Content

The Service uses artificial intelligence to generate schedules and parse natural language rules. You acknowledge that:

• AI-generated schedules are suggestions and should be reviewed before implementation
• We do not guarantee that AI-generated content will be error-free or meet all your requirements
• You are responsible for reviewing and approving all schedules before use
• AI parsing of natural language rules may not always interpret your intent correctly

7. Free and Paid Services

The Service offers both free and paid features. Free features may be subject to usage limits.

For paid features (including Lifetime Deals):

• All purchases are final and non-refundable, except as required by law
• Lifetime access means access for the lifetime of the Service, not perpetually
• We reserve the right to modify pricing and features with reasonable notice
• Paid features are for personal or single-business use unless otherwise specified

8. Service Availability

We strive to maintain high availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Emergency repairs
• Factors beyond our control (internet outages, hosting issues, etc.)

We will make reasonable efforts to notify users of planned downtime when possible.

9. Limitation of Liability

Our total liability for any claims under these Terms shall not exceed the amount you paid us, if any, for use of the Service during the twelve (12) months prior to the claim.

10. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability of any content

We do not warrant that the Service will meet your specific requirements, that it will be uninterrupted, timely, secure, or error-free, or that the results obtained from use of the Service will be accurate or reliable.

11. Indemnification

You agree to defend, indemnify, and hold harmless AI Work Scheduling and its licensees, employees, contractors, agents, officers, and directors from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right, including any intellectual property or privacy right
• Any claim that your User Content caused damage to a third party

12. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Modifications to Service

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

15. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which AI Work Scheduling operates, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue other remedies available under applicable law.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms constitute the entire agreement between us regarding our Service and supersede any prior agreements we might have had regarding the Service.

19. Contact Us

20. Acknowledgment

By using the Service, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them.